- On completion of this unit students should have an understanding of:
• Students gain an understanding of factors affecting the behaviour of people in work settings.
• The unit focuses on individual, group, and total organisational human factors influencing the effectiveness of organisations, including:
- The nature of organisations in the global context; individual behaviour
- Perception, attitudes, values and personality, motivation and performance; group behaviour in organisations
- The properties and management of groups, leaders and leadership, organisational power, influence, communication, conflict and decision making; organisational structure; organisational culture; change; the formal and informal organisation.
- Teacher: Van Son Le